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European ePayments 2002: opportunities and threats for FSIs

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Internet / REPORT INFORMATION

European ePayments 2002: opportunities and threats for FSIs
Date	Oct, 2001
Pages	0
Price / format	€3504 / Hard Copy €2991 / Electronic €6190 / Site License

€2 991

Report Information | Custom-Tailored Research | Product Trade Lead

Abstract:
The world of B2C online payments is varied and ever-changing. Scores of new payment solutions have been launched, promising to overcome the flaws of the credit card. Many have failed, yet some are now beginning to meet with success. Banks, however, have been slow to enter the market. 'ePayments 2002' tracks the drivers and trends of the industry in six European markets. Utilizing Datamonitor's Impact 2001 consumer survey, the report provides a range of data giving FSIs an insight into online consumer buying behavior. Market players are also profiled, examining solutions ranging from credit cards to eWallets. The report ends with market forecasts and answers the vital questions of which payment solutions will succeed and, more importantly, who will be controlling them.

Table of contents:

Introduction

Market Context

Customer Focus

Competitive Dynamics

The Future Decoded

INTRODUCTION

What is IMPACT 2001?

What is this report about?

Who is the target reader?

How to use this report

ACTION POINTS

Introduction

Action points

MARKET CONTEXT

Introduction

Key findings

Market size

Online consumer market

Online consumer spend

Online payments

Market segments

Drivers and trends

Online security

Security protocols

Disintermediation of banks

Opportunities

Niche products

Secure payment products

Bridging the gap between online and offline

Other issues

Electronic signatures

Economic downturn

Conclusions

CUSTOMER FOCUS

Introduction

Key findings

Customer identification

Online consumer behavior

Segmenting consumers by online purchasing behavior

Customer requirements

Consumer concerns

Country splits

Retailer concerns

Branding and marketing

Targeted marketing

Distribution channels

B2C distribution

B2B distribution

Customer acquisition and retention

Acquisition difficulties

Viral registration

Automatic registration

Customer retention

Conclusions

COMPETITIVE DYNAMICS

Introduction

Key findings

Competitor identification

Credit and debit cards

Europay / MasterCard

Card-related solutions

Orbiscom

Pre-paid solutions

Smartcreds

P2P payments

PayPal

eWallets

Earthport

Other solutions

Paybox

Electronic Transaction Corporation (ETC)

Benchmarking ePayment solutions

Competitive structure

The marketplace

The role of banks

Conclusions

THE FUTURE DECODED

Introduction

Key findings

Market forecasts

Consolidation of players

The catalyst

The impact

Successful solutions

Catalyst

Impact

Conclusion

APPENDIX

Supplementary data

Research methodolgy

Definitions

Future reading

Relevant links

SPP writing team

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