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David vs. Goliath: Finance Vertical - SMB vs. Enterprise IT Trends and Expenditures in the US

DateMar, 2005
Pages38
Price / format€3740 / Electronic

€3 740 





Abstract:
This report takes a deep dive look at the IT trends and expenditures in SMB finance firms, versus Enterprise finance firms. SMB includes small and medium-sized businesses. It is important to understand the key differences and needs of those smaller financial firms compared to the large financial institutions.

Financial firms in the US have remained in a strong position among the business verticals in this volatile and uncertain economy, and have also shown significant strength in IT investments. In fact, these firms spent an estimated $27 billion on IT products and services in 2004, and this is expected to reach $31 billion by 2008. Interestingly, the small and medium businesses in the financial industry are expected to see slightly higher IT investment growth compared to the enterprise financial firms throughout the forecast period.








Table of contents:
Executive Summary

Methodology
Forecasting Techniques
Definitions
Structured Research Sources
IT Purchasing, 2003
Sample Demographics
Vertical Representation: IT Purchasing, 2003
Title of Respondent: IT Purchasing, 2003

Finance Market Demographics
Number of Firms
Number of Employees

Perceptions of Performance
US Economic Performance
US Economic Performance by Size of Business
Operating Performance
Operating Performance by Size of Business

Factors Affecting IT Spending
Most Critical Business Problems
Most Critical Business Problems by Size of Business
Solving Business Problems with Technology by Size of Business
Important Areas of Investment
Important Areas of Investment by Size of Business

Aggregate IT Expenditures
Average Expenditures per Firm
Market Forecasts by Size of Business
Segmentation of Expenditures, 2004
Market Forecasts by Category

Categories of IT Expenditures
Computer Hardware
Applications
Key Applications
Network Hardware
Telecom Services & Equipment
IT Personnel
Outsourcing and Hosted Services

Purchase Channels
Computer Hardware Channels
Factors Influencing Purchase Decisions: Computer Hardware
Applications Channels
Factors Influencing Purchase Decisions: Applications
Data Networking Solutions Channels
Factors Influencing Purchase Decisions: Data Networking Solutions
Telecom Services & Equipment Channels
Factors Influencing Purchase Decisions: Telecom Services & Equipment

Conclusion

List of Tables

Table 1. Area of Responsibility - SMB vs. Enterprise Finance Decision-makers, 2003
Table 2. Number of Firms - SMB vs. Enterprise Finance, 2003-2008
Table 3. Number of Employees - SMB vs. Enterprise Finance, 2003-2008
Table 4. US Economic Performance by Size of Business - SMB vs. Enterprise Finance, 2003
Table 5. Operating Performance by Size of Business - SMB vs. Enterprise Finance, 2003
Table 6. Most Critical Business Problems by Size of Business - SMB vs. Enterprise Finance, 2003
Table 7. Solving Business Problems with Technology by Size of Business - SMB vs. Enterprise Finance, 2003
Table 8. Important Areas of Investment by Size of Business - SMB vs. Enterprise Finance, 2003
Table 9. IT Spending (US $ in Thousands) - SMB vs. Enterprise Finance, 2003-2008
Table 10. IT Spending by Type (US $ in Thousands) -Total SMB vs. Enterprise Finance, 2003-2008
Table 11. Computer Hardware Spending (US $ in Thousands) - SMB vs. Enterprise Finance, 2003-2008
Table 12. Applications Spending (US $ in Thousands) - SMB vs. Enterprise Finance, 2003-2008
Table 13. Network Hardware Spending (US $ in Thousands) - SMB vs. Enterprise Finance, 2003-2008
Table 14. Telecom Services & Equipment Spending (US $ in Thousands) - SMB vs. Enterprise Finance, 2003-2008
Table 15. IT Personnel Spending (US $ in Thousands) - SMB vs. Enterprise Finance, 2003-2008
Table 16. Outsourcing and Hosted Services Spending (US $ in Thousands) - SMB vs. Enterprise Finance, 2003-2008

List of Figures

Figure 1. IT Spending (US$ in Billions) - SMB vs. Enterprise Finance, 2003-2008
Figure 2. Sample Demographics: Vertical Industry (% of Firms) - US Business, 2003
Figure 3. Sample Demographics: Title of Respondent (% of Respondents) - Finance, 2003
Figure 4. Perceptions of the US Economy in 2003/Expectations for 2004 - SMB vs. Enterprise Finance, 2003
Figure 5. Perceptions of Operating/Financial Performance in 2003/Expectations for 2004 - SMB vs. Enterprise Finance, 2003
Figure 6. Most Critical Business Problems - SMB vs. Enterprise Finance, 2003
Figure 7. Most Important Areas of IT/Telecom Investment - SMB vs. Enterprise Finance, 2003
Figure 8. Average IT Spending per Firm by Size of Business (US $) - SMB vs. Enterprise Finance, 2004
Figure 9. IT Spending Allocation - SMB vs. Enterprise Finance, 2004
Figure 10. Purchase Channels for Computer Hardware - SMB vs. Enterprise Finance, 2004
Figure 11. Most Influential Sources of Computer Hardware Purchase Information - SMB vs. Enterprise Finance, 2004
Figure 12. Purchase Channels for Applications - SMB vs. Enterprise Finance, 2004
Figure 13. Most Influential Sources of Applications Purchase Information - SMB vs. Enterprise Finance, 2004
Figure 14. Purchase Channels for Data Networking Solutions - SMB vs. Enterprise Finance, 2004
Figure 15. Most Influential Sources of Data Networking Solutions Purchase Information - SMB vs. Enterprise Finance, 2004
Figure 16. Purchase Channels for Telecom Services & Equipment - SMB vs. Enterprise Finance, 2004
Figure 17. Most Influential Sources of Telecom Services & Equipment Purchase Information - SMB vs. Enterprise Finance, 2004








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