Introduction

Complex market forces will drive a period of rapid and, at times, unpredictable change in how education institutions adopt and implement technology. Scope Analyzes the key forces driving education institutions to invest in technology Identifies the technology solutions most likely to be affected by market forces Offers predictions on how the education market will change over timeHighlightsCRM solutions in higher education must support the entire student lifecycle. Students are driving the transformation of collaboration and social networking applications. Open source offers a unique opportunity for commercial vendors in the education market. Reasons to Purchase Understand the market factors influencing investments in technology today and in the future Align corporate messaging with the specific pain points of institutional end users Develop a deep knowledge of market trends in order to develop more effective product development strategies

• Datamonitor View
• Catalyst
• Summary
  • 2007 TRENDS TO WATCH: EDUCATION TECHNOLOGY
  • Important issues facing education institutions in 2007
  • The ethos of doing more with the same or less will continue to pervade the education market
  • More vocal demands for external accountability is changing how institutions evaluate their effectiveness
  • The millennial generation has arrived at the schoolhouse doors with its consumer market technologies
• Crm Solutions In Higher Education Must Support The Entire Student Lifecycle
  • Students are driving the transformation of collaboration and social networking applications
  • Open source offers a unique opportunity for commerical vendors in the education market
• Datamonitor's Take
  • The road ahead for the education market
  • The uptake of CRM will increase rapidly and expand across the institutional enterprise
  • Horizontal vendors and niche application providers will partner to create innovative solutions for education
  • Spending on services to support open source applications will grow and create new opportunities for vendors
• Appendix
  • Definitions
  • References
  • Methodology
  • Further reading
  • Ask the analyst
• List Of Tables
  • Table 1: The cost of higher education in the US continues to rise
• List Of Figures
  • Figure 1: Total IT Spending by Education Institutions, 2006 - 2010 (US$ billions)
  • Figure 2: The most effective CRM solutions will support the entire student lifecycle