This study draws from the results of IDC's European Vertical Market Survey, carried out in March/April 2005 in the top 5 Western European countries (France, Germany, Italy, Spain, and the U.K.) among 1,150 companies with more than 20 employees.

The aim of the survey is to understand vertical markets' IT spending directions, solution priorities, investment plans, adoption of new technologies and mobility, outsourcing, the role of IT within the organization, and customer satisfaction.

The focus of the study is familiarity and current/planned adoption of new technologies. Technologies investigated include broadband; grid computing, IP VPN, Linux, network attached storage, open source, optical transmission, peer-to-peer computing, remote access, rich media video streaming, server blades, server consolidation, service-oriented architecture, storage area networks, storage consolidation, technology based on 2.5G or 3G mobile services, videoconferencing, voice over IP, VPN, wireless cards for wireless access in public access locations, wireless LAN, and XML.

Results are given for total Western Europe for the following vertical markets: banking; insurance and other finance; discrete manufacturing; process manufacturing; healthcare services; transport, telecommunications, media, and utilities; retail and wholesale; business services; education; and government.

Companies Mentioned: None relevant

• In This Study
  • Methodology
    • Conceptual Framework
    • Sample Design
      • Sampling Unit: IDC's Economic Entity
      • Sample Quotas
      • Table: Vertical Market Quotas
      • Table: Company Size Quotas
      • Sample Frame and Sampling Method
      • Table: Number of Completes by Country
    • Respondents
    • Interviews
    • Questionnaires
    • Interview Schedule
    • Confidence Intervals
    • Weighting
    • Analysis of the Data
  • Definitions
    • Vertical Markets
    • Technologies
      • Voice Over IP
      • Grid Computing
      • Rich Media Video Streaming
      • Server Blades
      • XML
      • Videoconferencing
      • Optical Transmission
      • Technology Based on 2.5G or 3G Mobile Services
      • Peer-to-Peer Computing
      • Remote Access
      • VPN
      • IP VPN
      • Wireless LAN
      • Wireless Card for Wireless Access in Public Locations
      • Server and Storage Consolidation
      • System Virtualization
      • Linux
      • Open Source
      • Service-Oriented Architecture (SOA)
      • Storage Area Network (SAN)
      • Networked Attached Storage (NAS)
      • Broadband
  • Survey Respondent Profile
  • Table: Western Europe, Survey Respondent Profile by Functional Area and Vertical Market (% of Companies)
  • Table: Western Europe, Survey Respondent Profile by Job Title and Vertical Market (% of Companies)
  • Table: Western Europe, Survey Respondent Profile by Location and Vertical Market (% of Companies)
  • Executive Summary
• situation overview
  • Vertical Markets' Familiarity With New Technologies
  • Table: Western Europe Familiarity With New Technologies by Vertical Market (% of Respondents)
  • Vertical Market Adoption of New Technologies
    • Voice Over IP
    • Table: Western Europe, Investment Plans in Voice Over IP by Vertical Market (% of Respondents)
    • Grid Computing
    • Table: Western Europe, Investment Plans in Grid Computing by Vertical Market (% of Respondents)
    • Rich Media Video Streaming
    • Table: Western Europe, Investment Plans in Rich Media/Video Streaming by Vertical Market (% of Respondents)
    • Server Blades
    • Table: Western Europe, Investment Plans in Server Blades by Vertical Market (% of Respondents)
    • XLM
    • Table: Western Europe, Investment Plans in XML by Vertical Market (% of Respondents)
    • Videoconferencing
    • Table: Western Europe, Investment Plans in Videoconferencing by Vertical Market (% of Respondents)
    • Optical Transmission
    • Table: Western Europe, Investment Plans in Optical transmission by Vertical Market (% of Respondents)
    • Technology Based on 2.5G or 3G Mobile Services
    • Table: Western Europe, Investment Plans in Technology Based on 2.5G or 3G Mobile Services by Vertical Market (% of Respondents)
    • Peer-to-Peer Computing
    • Table: Western Europe, Investment Plans in Peer-to-Peer Computing by Vertical Market (% of Respondents)
    • Remote Access
    • Table: Western Europe, Investment Plans in Remote Access by Vertical Market (% of Respondents)
    • VPN
    • Table: Western Europe, Investment Plans in VPN by Vertical Market (% of Respondents)
    • IP VPN
    • Table: Western Europe, Investment Plans in IP VPN by Vertical Market (% of Respondents)
    • Wireless LAN
    • Table: Western Europe, Investment Plans in Wireless LAN by Vertical Market (% of Respondents)
    • Wireless Cards for Wireless Access in Public Locations
    • Table: Western Europe, Investment Plans in Wireless Cards for Wireless Access in Public Locations (Airports, Hotels) by Vertical Market (% of Respondents)
    • Server Consolidation
    • Table: Western Europe, Investment in Server Consolidation by Vertical Market(% of Respondents)
    • Storage Consolidation
    • Table: Western Europe, Investment Plans in Storage Consolidation by Vertical Market (% of Respondents)
    • System Virtualization
    • Table: Western Europe, Investment Plans in System Virtualization by Vertical Market (% of Respondents)
    • Linux
    • Table: Western Europe, Investment Plans in Linux by Vertical Market (% of Respondents)
    • Open Source
    • Table: Western Europe, Investment Plans in Open Source by Vertical Market (% of Respondents)
    • Service-Oriented Architecture
    • Table: Western Europe, Investment Plans in SOA Architecture by Vertical Market (% of Respondents)
    • Storage Area Network
    • Table: Western Europe, Investment Plans in Storage Area Network by Vertical Market (% of Respondents)
    • Network Attached Storage
    • Table: Western Europe, Investment Plans in Network Attached Storage by Vertical Market (% of Respondents)
    • Broadband
    • Table: Western Europe, Investment Plans in Broadband by Vertical Market (% of Respondents)
• Future Outlook
  • Outlook by Technology
  • Table: Western Europe, Familiarity, Adoption and Plans for Adoption of New Technologies (% of Respondents)
  • Outlook by Vertical Market
    • More Mature Technologies
      • Remote Access
      • VPN
      • IP VPN
      • Broadband
      • Wireless LAN
      • Linux
    • Fastest Growing Technologies
      • Voice Over IP
      • Storage Consolidation
      • Technology Based on 2.5G or 3G Mobile Services
      • Server Consolidation
      • Videoconferencing
      • XML
      • Storage Area Network
    • Relatively Known Technologies But Not Yet Compelling
      • Peer-to-Peer Computing
      • Wireless Cards for Wireless Access in Public Access Locations
      • Optical Transmission
      • Open Source
      • Rich Media Video Streaming
      • Server Blades
    • Less Known Technologies
      • SOA
      • Grid Computing
      • System Virtualization
      • Network Attached Storage
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Voice Over IP by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Grid Computing by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Rich Media/Video Streaming by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Server Blades by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of XML by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Videoconferencing by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Optical Transmission by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Technology Based on 2.5G or 3G Mobile Services by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Peer-to-Peer Computing by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Remote Access by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of VPN by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of IP VPN by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Wireless LAN by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Wireless Cards for Wireless Access in Public Locations (Airports, Hotels) by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Server Consolidation by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Storage Consolidation by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of System Virtualization by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Linux by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Open Source by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of SOA Architecture by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Storage Area Network by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Network Attached Storage by Vertical Market (% of Respondents)
      • Figure: Western Europe, Familiarity, Adoption, and Plans for Adoption of Broadband by Vertical Market (% of Respondents)
• Essential Guidance
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  • Related Research
  • Synopsis