This study examines the reasons behind the apparent shift in Asia/Pacific (excluding Japan) or APEJ from technology support services to the next level of value-add, that being network and desktop outsourcing (NDOS). It examines the reasons behind why and how organizations throughout the region are increasing in their sophistication of IT services engagement. Furthermore, it examines how countries throughout the region differ in their adoption of outsourcing services and how the relative maturity of the IT market as a whole lead to these differences.

• In This Study
• Figure: Sophistication of Service Adoption
• Situation Overview
• Future Outlook
• Figure: Asia/Pacific (Excluding Japan) IT Services Market by Segment, 2005 and 2010
  • The Relative Decline of the Hardware Support and Deploy Market
  • The Maturity in the "Alignment of Business to IT" in the Enterprise
  • Table: Asia/Pacific (Excluding Japan) Support and Outsourcing by Activity, 2005
  • Figure: Asia/Pacific (Excluding Japan) Reasons for Outsourcing
  • IT Market Maturity and the Support to Outsourcing Continuum
  • Table: Asia/Pacific (Excluding Japan) Hardware Deployment and Support Spend, 2005-2010 (US$M)
  • Table: Asia/Pacific (Excluding Japan) Network and Desktop Outsourcing Services Spend, 2005-2010 (US$M)
  • Thoughts for IT Services Vendors
• Essential Guidance
• Learn More
  • Related Research
  • Definitions
    • Hardware Deployment and Support
    • Network and Desktop Outsourcing Services
  • Methodology
    • Demand-Side Methodology
    • Supply-Side Methodology
    • IDC Methodology
  • Synopsis