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Main Consumer Goods & Retail Retailing Contract Cleaning Market Report 2006
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Contract Cleaning Market Report 2006

DateApr, 2006
Pages0
Price / format€739 / Electronic

€739 

Report Information | Custom-Tailored Research | Product Trade Lead


Abstract:
 Cleaning is vital for the efficient and safe operation of all types of premises. This Key Note report analyses the UK market for contract cleaning: the provision of cleaning services by an external firm, allowing the customer company to concentrate on its core activities. In 2005, the market was worth an estimated Ј5.35bn, a 5% increase over the previous year.

Contract cleaning is increasingly just one of a wide range of services offered by facilities-management (FM) companies. In this respect, contract cleaning is losing some of its identity as a stand-alone service. In order to expand their offering, many contract-cleaning companies have been entering the security and property-maintenance markets.

Several issues are currently being faced by the contract-cleaning market. A major topic of concern is staff recruitment and retention. Much of the sector's work is carried out by manual staff with few skills and little education, who are likely to lack dedication unless they are given sufficient training and incentives. Legislation is also an issue: smaller companies, in particular, are finding it difficult to comply with the growing volume of regulations, especially when they have traditionally relied on a low-paid, part-time and often transitory workforce.

At the same time, the industry's image has not been helped by continued media reports of poor standards of cleaning in hospitals. Although it is true that unsatisfactory performance can be displayed by any company, the contract-cleaning sector is receiving unfair criticism in many cases. The poor state of cleanliness in some hospitals is often the result of budget cutbacks, poor ward control and inadequate instructions to cleaners.

For its future benefit, the contract-cleaning industry requires long-term initiatives in training and career development. More attention should be paid to the creation of performance indicators at the contract stage to avoid customer dissatisfaction at a later date. Proper management of cleaning waste will become of increasing importance, and in sectors where it is feasible, such as retail, there could be a trend towards daytime cleaning to provide a better and cheaper service for customers.








Table of contents:
 1. Market Definition

REPORT COVERAGE

MARKET SECTORS

MARKET TRENDS

Facilities Management

Company Acquisitions

Growth in Healthcare

Care of the Elderly

Higher Education

ECONOMIC TRENDS

Population

Table 1: UK Resident Population Estimates by Sex (000), Mid-Years 2001-2005

Gross Domestic Product

Table 2: UK Gross Domestic Product at Current and Annual Prices (Јm), 2001-2005

Inflation

Table 3: UK Rate of Inflation (%), 2001-2005

Unemployment

Table 4: Actual Number of Unemployed Persons in the UK (million), 2001-2005

Household Disposable Income

Table 5: Household Disposable Income per Capita (Ј), 2001-2005

MARKET POSITION

The UK

Overseas

2. Market Size

THE TOTAL MARKET

Table 6: The UK Market for Contract Cleaning by Value at Current Prices (Јm), 2001-2005

Figure 1: The UK Market for Contract Cleaning by Value at Current Prices (Јm), 2001-2005

BY MARKET SECTOR

3. Industry Background

RECENT HISTORY

NUMBER OF COMPANIES

Table 7: Number of UK VAT-Based Enterprises Engaged in Industrial Cleaning by Turnover Sizeband (Ј000, number and %), 2005

EMPLOYMENT

Table 8: Number of UK VAT-Based Local Units Engaged in Industrial Cleaning by Employment Sizeband (number and %), 2005

REGIONAL VARIATIONS IN THE MARKETPLACE

Table 9: Regional Distribution of the UK Labour Force (000 people and %), 2005

DISTRIBUTION

HOW ROBUST IS THE MARKET?

LEGISLATION

National Minimum Wage

Transfer of Undertakings (Protection of Employment) Regulations

Working Time Regulations

Employment Equality Regulations 2003

Disability Discrimination Act 2005

Proposed EU Directive on Services in the Internal Market

KEY TRADE ASSOCIATIONS

Asset Skills

British Association for Chemical Specialities

British Cleaning Council

British Institute of Cleaning Science

British Institute of Facilities Management

Cleaning and Hygiene Suppliers Association

Cleaning and Support Services Association

European Federation of Cleaning Industries

International Facility Management Association

ISSA

National Association of Chimney Sweeps

National Federation of Master Window & General Cleaners

UK Cleaning Products Industry Association

4. Competitor Analysis

THE MARKETPLACE

MARKET LEADERS

Carlisle Cleaning Services Ltd

Company Structure

Current and Future Developments

Financial Results

ISS A/S

Company Structure

Current and Future Developments

Financial Results

MacLellan Group PLC

Company Structure

Cleaning and Future Developments

Financial Results

MITIE Group PLC

Company Structure

Current and Future Developments

Financial Results

Mowlem PLC

Company Structure

Current and Future Developments

Financial Results

OCS Group Ltd

Company Structure

Current and Future Developments

Financial Results

Rentokil Initial 1927 PLC

Company Structure

Current and Future Developments

Financial Results

Sodexho Ltd

Company Structure

Current and Future Developments

Financial Results

Other Companies

Atlas Cleaning Ltd

GBM Services Ltd

Ideal Cleaning Services Ltd

Inflight Cleaning Services Ltd

OUTSIDE SUPPLIERS

Equipment

Consumables

5. Strengths, Weaknesses, Opportunities and Threats

STRENGTHS

WEAKNESSES

OPPORTUNITIES

THREATS

6. Buying Behaviour

TYPES OF CONTRACT

CONTRACTOR PERFORMANCE

KEY CUSTOMER SECTORS

Table 10: UK Gross Value Added by Key Industry Sector at Current Basic Prices (Јm), 2001-2004

REGIONal DIFFERENCES IN REQUIREMENTS

7. Current Issues

STAFF RECRUITMENT AND RETENTION

NATIONAL MINIMUM WAGE

DISABILITY DISCRIMINATION ACT 2005

TENDERING FOR BUSINESS AND E-AUCTIONS

HOSPITAL CLEANING

HEALTH AND SAFETY IN THE CLEANING INDUSTRY

INSOURCING AFTER OUTSOURCING

SECURITY

8. The Global Market

DEMAND IN THE EU

Table 11: Population and GDP per Capita by EU Country (number of people and index EU25=100), 2005

THE INFLUENCE OF THE US

9. Forecasts

INTRODUCTION

Population

Table 12: Forecast UK Resident Population by Sex (000), Mid-Years 2006-2010

Gross Domestic Product

Table 13: Forecast Growth in UK Gross Domestic Product in Real Terms (%), 2006-2010

Inflation

Table 14: Forecast UK Rate of Inflation (%), 2006-2010

Unemployment

Table 15: Forecast Actual Number of Unemployed Persons in the UK (million), 2006-2010

FORECASTS 2006 TO 2010

Table 16: The Forecast UK Market for Contract Cleaning by Value at Current Prices (Јm), 2006-2010

MARKET GROWTH

Figure 2: The UK Market for Contract Cleaning by Value at Current Prices (Јm), 2001-2010

FUTURE TRENDS

Expansion of Facilities Management

Industry Consolidation

Expansion of Range of Activities

Automation and Innovation

Integrated Services

Management of Cleaning Waste

Security

Insourcing of Cleaning

Daytime Cleaning

10. Company Profiles

Carlisle Cleaning Services Ltd

Maclellan Group PLC

Mitie Group Plc

Mowlem Plc

Ocs Group Ltd

Rentokil Initial 1927 Plc

Sodexho Ltd

11. Consumer Confidence

METHODOLOGY

KEY FINDINGS THIS QUARTER

THE WILLINGNESS TO BORROW

A Slow Start to 2006

Table A: The Average Amount Consumers Are Willing to Borrow in Order to Purchase Expensive Items at Current and Constant November 2004 Prices (Ј and Јbn), February 2005, May 2005, August 2005, November 2005 and February 2006

The Desire to Borrow Stays Strong

Table B: The Number of Adults Willing to Borrow in Order to Purchase Expensive Items (000 and %), February 2005, May 2005, August 2005, November 2005 and February 2006

THE WILLINGNESS TO SPEND FROM SAVINGS

Spending From Savings Declines

Table C: The Proportion of Adults Without Any Savings (%), February 2005, May 2005, August 2005, November 2005 and February 2006

Table D: The Average Amount Consumers Are Willing to Spend from Savings in Order to Purchase Expensive Items at Current and Constant November 2004 Prices (Ј and Јbn), February 2005, May 2005, August 2005, November 2005 and February 2006

Consumers Increasingly Cautious

Table E: The Average Amounts Adults are Confident Spending to Purchase Expensive Items (Ј and %), February 2005, May 2005, August 2005, November 2005 and February 2006

12. Further Sources

Associations

General Sources

Government Sources

Bisnode Sources




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