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Offshoring Legal Services to India

DateDec, 2005
Pages68
Price / format$395 / Online Download

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Abstract:
 Currently, legal services offshoring from India generates $61 million in revenues; this is expected to grow nearly 10 times to reach $605 million by 2010 and cross $I billion by 2015.

Successful offshoring in the legal services space began as early as 1995, pioneered by American law firm Bickel and Brewer. Around 2001, GE began offshoring legal sevices to its captive center and has been accruing huge savings since then. These early initiatives have today mushroomed to an industry with over 50 service providers, which fall into the following categories:

• Law Firm Captives: dedicated centers of international law firms like Lexadigm, Intellevate and NewGalexy.
• Corporate Captives: In-house legal departments of companies like GE, Cisco, Oracle, Dupont.
• Third party "niche" vendors: focus on providing only legal services, such as IP PRO, Patent Metrix, Pangea3, Mindcrest and Quislex.
• Third party Multiservice BPOs: offer offshore legal services along with other services, and include the likes of Evalueserve, Datamatics, WNS and Manthan.

Apart from the lure of huge cost savings, the Indian legal offshoring growth is being driven primarily by the availability of law graduates in a country where the legal system is similar to those in major English speaking countries like the US and UK.

ValueNotes estimates the current employment in the Indian legal services offshoring segment at around 1,800, but expects this to grow to 24,000 by 2010.

According to Tejal Padwale, analyst at ValueNotes, "Despite the high growth projections, small vendors with undifferentiated low-priced offerings will be threatened by the entry of the large BPOs".

Adds Arun Jethmalani, CEO of ValueNotes, "Much of the high-end, high-priced work will flow to captives rather than third-party vendors, due to reasons of confidentiality and security. We expect captives to grow much faster than third-party vendors over the next few years.

The report "Offshoring Legal services to India" from ValueNotes provides an overview of legal services offshoring and an indepth analysis of the Indian vendor scenario along with profiles of major industry players. The report is designed to help:

• Law Firms, Corporations, Lawyers, Legal publishers looking to outsource/offshore
• Outsourcing consultants evaluate and compare the offerings of vendors
• Offshored Legal service providers to assess their competitive environment
• American and European corporations/lawfirms looking for Indian partners
• Venture Capital companies looking for investment opportunities
• Researchers looking for detailed information on legal services outsourcing

Law firms will find this report valuable in understanding the capabilities of vendors, and selecting the best fit.

The report is based on secondary data as well as extensive interviews with key people at various legal services outsourcing companies in India."


Table of contents:
 1. EXECUTIVE SUMMARY

2. GLOBAL MARKET FOR LEGAL SERVICES
2.1 Organization of the Legal Services Industry
2.1.1 Law Firms
2.1.2 In-house Legal Departments
2.1.3 Legal Publishers
2.2 Law Firms Dominate the Industry
2.3 The Common Law and Civil Law System
2.4 Concentration - Prominent Countries are US and UK
2.4.1 Select Facts and Figures

3. LEGAL SERVICES: OUTSOURCEABLITY
3.1 Functions and Outsourceability
3.2 The Legal Services Value Chain
3.3 A Wide Range of Services
3.3.1 Legal Support
3.3.2 Legal Research
3.3.3 Intellectual Property
3.3.4 Others

4. THE OFFSHORE ALTERNATIVE
4.1 The Offshoring Chain
4.2 The Pioneers
4.3 IP-related Work Dominates in Value
4.4 Law Firms are the Largest Service Buyers
4.4.1 Prominent Service Buyers
4.5 Offshoring Drivers
4.5.1 Congruent Legal Systems
4.5.2 Major English Speaking Country
4.5.3 Availability of Highly Skilled Manpower
4.5.4 India Offers Cost-effective Talent
4.5.5 Cost Comparison Across Destinations
4.5.6 Complementary Time Zones

5. INDIAN VENDOR ANALYSIS
5.1 Industry Structure
5.1.1 Captives
5.1.2 Third Party
5.2 Comparative Analysis of Vendors
5.2.1 Types of Players
5.2.2 Segmentation by Services Offered
5.2.3 Citywise Concentration
5.3 Billing Rates
5.4 Current Positioning of Vendors
5.5 Key Industry Issues
5.5.1 Huge Training Requirement to Fill the Skills Gap
5.5.2 Attrition Currently a Non-Issue
5.5.3 No Significant Competition to India
5.5.4 Data Security is a Primary Concern

6. TRENDS, INSIGHTS & PROJECTIONS
6.1 Opportunity for India
6.2 Indian Offshoring Growth Estimates
6.3 Intellectual Property & Conveyancing to Grow Dramatically
6.4 Horizontal Competition in Low-end Jobs
6.5 More Aggressive Moves by Large BPOs
6.6 Captives Will Increase Share
6.7 Expect M&A Activity in 2006 and 2007
6.8 Domestic Market Deregulation Can Provide Huge Fillip

7. COMPANY PROFILES
ALMT Synergies
Atlas Legal Research
Comat
IndiaLegal.net
Integreon
Intellevate India
Lexadigm Solutions
Manthan Services
Mindcrest
NewGalexy
Pangea3
Prolifus
Quislex
Variante Global
Verist Research

8. ABOUT VALUENOTES

Table of Figures
Figure 1 Structure of Legal Industry
Figure 2 Types of Law Firms
Figure 3 Global Legal Services Market
Figure 4 Common Law and Civil Law
Figure 5 Global Legal Services Market
Figure 6 Legal Services Industry: Facts and Figures
Figure 7 Structure of Law Firms, Corporate Legal Departments and Publishers
Figure 8 The Legal Services Value Chain
Figure 9 The Offshoring Chain
Figure 10 Revenues by Type of Services
Figure 11 Law Firms are the largest service buyers
Figure 12 Legal Outsourcing Services on Offer
Figure 13 India Talent Pool
Figure 14 Prominent Law Schools in India
Figure 15 Approximate Wage Comparison: Legal Industry in India, US, UK
Figure 16 Approximate Costs across Destinations
Figure 17 Industry Structure
Figure 18 Major Players in Legal Outsourcing in India
Figure 19 Employment in Third Party vs. Captive
Figure 20 Revenue/Employee for Captives is the Highest
Figure 21 Segmentation by Services Offered
Figure 22 Citywise Concentration of Legal Service Providers
Figure 23 Types of Billing Rates
Figure 24 Average Billing Rates in Industry
Figure 25 Billing Rates
Figure 26 Comparative Analysis of Leading Vendors
Figure 27 Comparative Rating of Destinations
Figure 28 The Opportunity Size
Figure 29 Estimated Employee Growth by 2015
Figure 30 Estimated Revenue Growth by 2015
Figure 31 Possible Scenario: Removal of Entry Barriers in Domestic Market




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